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【图文】2008IT从业人员薪资状况报告及10大最具含金量专业认证

2008 IT Skills and Salary Report ––––––––––––––––––––––––– A Joint Study by TechRepublic and Global Knowledge

2008IT从业人员薪资状况报告及10大最具含金量专业认证

2008 IT Salary and Skills ReportThe IT profession has experienced dramatic changes within the past 10 years and the pace is not slowing. Just within the past year, we have seen: • • • • • • Vista, a new OS from Microsoft Leopard, a new OS from Apple A new certification program from Cisco A new certification program from Microsoft A record year for data security breaches An increase in the importance of balancing IT and business skills • Confidence in the IT job market While employment growth and salaries have risen, an uncertainty in the U.S. subprime market is viewed as a catalyst for caution by some industries. The rapid collapse of IT in 2001, coupled with the speed of change, caused veterans to be mindful and newcomers to consider career paths perceived as less risky. • Outsourcing/off-shoring of jobs IDC reports an increase of 20% annually worldwide, of which the U.S. represents more than $730 million. There appears to be a consensus that the rise in complexity of the technology and the demand for 24/7 customer response will continue to fuel the need for continued outsourcing of some operations. Participant Profile To reach a wider and more diverse group of IT professionals, this year’s survey was conducted jointly by Global Knowledge and TechRepublic. This collaborative effort yielded a total of 7,193 responses. (See page 12 for survey methodology.)Profile of RespondentsBase Salary $73,963 80.0% 4.0% 48.7% 43.0 14.3 3:1 59% have at least a 4-year degreeWhile the industry continues to grow and evolve, the attitudes, behaviors, and concerns of IT professionals have not changed much from last year’s survey. In fact, the results are comparable with the 2007 data as well as with similar surveys conducted by other groups. Key Report Findings • Modest overall salary growth This year’s average was up 3.25% from our 2007 findings to $73,963. The number of participants that reported receiving a raise was also up from 68.7% to 80%. However, the average salary increase this year was 4.0% compared to almost 5% last year. • Education and training impact salary The average salary for those with a four-year degree is $76,446 compared to $65,712 for a certificate or degree from a technical school. While four-year and graduate degrees offer a more diverse education, additional training and certification also have an impact on salary. • Why people take training An overwhelming majority of 65% indicated that their major motivation for training was to build new skills and knowledge. An additional 9% cited the desire to refresh existing skills and knowledge. • Multi-tasking and breadth of experience Rare are professionals who concentrate exclusively on mainframe or vendor-specific work. It is not uncommon for a network administrator to multi-task, linking Microsoft Vista through Cisco routers against a Linux-based server. As well, we’ve seen an increase in the popularity of business skills, including project management. Copyright ©2008 CNET Networks, Inc. All rights reserved.Received a Raise Raise/Increase Amount Received a Bonus Age Years in IT Male vs. Female EducationFigure 1The age and experience of survey participants continues to increase. Nearly half of all of the respondents are age 46 or older. As illustrated in Figure 1, the average age is 43 and the average time of experience is nearly 15 years. However, the labor pool continues to shrink at the same time that demand for skilled professionals grows. The Bureau of Labor Statistics (BLS) projects that the labor force for the 25-54 age group will increase at an annual rate of only 0.2% between 2006 and 2016.Page2

2008IT从业人员薪资状况报告及10大最具含金量专业认证

Job Satisfaction Job stability and a desire for a higher base compensation topped the list of job satisfaction factors, followed closely by a challenging job role and family issues, including health care benefits. Our survey respondents indicated that stock options and profit sharing are the least important factors in rating job satisfaction (see Figure 2).We asked several sets of questions about job satisfaction to glean an understanding of what IT professionals are looking for in their work environments. We’ve learned that most are pleased with their current base salary, but not with their last raise or most recent bonus (see Figures 3, 4, and 5). However, the workload and environment were rated better than average by most respondents.Stock Options2.2%Profit Sharing4.5%Entrepreneurial Environment6.3%Reptutation of Company7.2%More Flex Time10.5%Telecommuting Options10.6%Figure 3 – Base Salary SatisfactionLess Stress16.7%High/New Technology Environment16.9%Training/Education Support18.5%Location20.7%Health Care Benefits29.4%Consideration of Personal/Family Needs31.6%Challenging Job Role32.9%Figure 4 – Satisfaction with Last Raise44.9%Higher Base CompensationJob Stability47.1%10%20%30%40%50%60%Figure 2 – Top Job Satisfaction FactorsOf our survey respondents, 78.7% stated that they were “very” or “mostly” satisfied with their career choice.Figure 5 – Satisfaction with Work EnvironmentCopyright ©2008 CNET Networks, Inc. All rights reserved.Page 3

2008IT从业人员薪资状况报告及10大最具含金量专业认证

In addition to their base salary, 49% of respondents received a bonus (see Figures 6 and 7).This is slightly down from last year’s survey, where 52% received a bonus. The average bonus amount remained consistent. The average for last year was $3,963, while this year was $3,937.Top 10 Tech Skills You Should DevelopIf you like to be constantly developing new skills, IT is the right field for you. In the late 80s, NetWare and IPX/SPX administration were the skills to have. Today, it’s all about TCP/IP and the Internet. Here are 10 skills you should develop to keep on top of things in the tech world in the next five years. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Voice over IP Unified communications Hybrid networks Wireless technology Remote user support Mobile user support Software as a service Virtualization IPv6 SecurityFigure 6 – Bonus SatisfactionRead more and comment here.Reduced Demand for Company Products/Services Outsourcing22.86%26.58%Current Seniority and Pay Competing Against New Hire Hiring Freeze28.03%28.88%Figure 7 – Bonus Received Within the Past 12 MonthsDownsizing30.93%While the prospect of a high base salary is appealing to everyone, compensation can come in many forms. In addition to bonuses, 79.81% reported that their employer offers a 401k or other retirement program, 68.97% received life insurance, 83.61% received medical/dental insurance, and 90.16% received vacation, personal, or sick leave. What Concerns Are on the Minds of IT Professionals? To get some ideas to keep and promote IT staff, we asked questions about what is important to them in considering a new job or staying with their current employer. While concerns about the economy were evident, the number one concern was still keeping up with skills (see Figure 8).Salary Freeze32.03%Reduction of Benefits36.15%Recession Affecting Economy44.5%Limited Budget to Meet Expectations46.46%Keeping Up With Skills56.75%10%20%30%40%50%60%Figure 8 – Concerns of IT ProfessionalsCopyright ©2008 CNET Networks, Inc. All rights reserved.Page 4

2008IT从业人员薪资状况报告及10大最具含金量专业认证

Who Is Making the Money? Salary is driven by a number of factors, several of which are correlated or change in importance over time. We analyzed the data by looking at education, experience, certification, training, job level, region, and other key demographics. By a far margin, experience within the field is the single most important factor in determining salary. Even among those in the same age group, education level, and job level, experience tops out.16%Nearly half of those responding earn a salary between $45,000 and $85,000 per year in nearly equal groups.14% 13.6% 12% 12.6% 12.8% 12%10% 9.9% 9.7%8% 7.4% 6%8%5.1% 4% 3.2% 2% 2.1% 1%k 35 5k $4 5 $5 k 5k $5 5k $6 k 75 5 $7 k 85 5 $8 k 95 k 05 $1 k 15 $1 k 25 $1 k 35 $1 k 45 $1 14 >$ 5k2.6%<$5k $35k $45 $6-$-$-$5k $9k05 $1k15 $1k25 $1k35 $1Figure 9 – Salary of All Respondents by RangeOverall, salaries showed a modest increase when compared to last year’s survey. In 2007, the average reported salary was $71,556. This year’s average was up 3.25% to $73,963 (see Figure 9). The number of participants that reported receiving a raise was also up from 68.7% to 80%. While more people did get a slice of the pie, the piece they received was smaller. The average raise/increase amount this year was 4.0% compared to almost 5% last year (see Figure 10). For the most part, one can choose where to live and work, pursue education, change jobs, or take other action to improve salary. However, external factors substantially change the equation. Recessions, mergers, recalls, and rapidly changing technology are but a few that have impacted the IT professional. Consistent with most reports, 80% of the respondents received a raise in the past year with an average increase of 4.0%, doing a little better than inflation. The majority, 39%, received a standard raise from+ 10% or More12.69%+ 5% - 9%23.10%+ 1% - 4%45.02%No Change16.5%– 1% - 4%0.70%– 5% - 9%0.78%– 10% or More1.21%10%20%30%40%50%Figure 10 – Change in Base Salary in the Past 12 MonthsCopyright ©2008 CNET Networks, Inc. All rights reserved.Page 5

2008IT从业人员薪资状况报告及10大最具含金量专业认证

their employer. Recognizing the changing dynamics of retention, more employers are compensating for performance. Nearly 30% of the respondents received a raise based on performance. Gender remains a factor in salary differences, even after adjusting for education, experience, and job level, with a variance between 6%-8%. One-fourth of the survey respondents were women, and they were equally represented in the major subgroups. Geography and industry have some impact, but once taken into account, the common denominators are experience, education, and training. The largest salaries are in the pharmaceutical and defense industries, primarily because of a larger proportion of project leaders and project managers and the need for more IT staff with advanced security skills (see Figure 11). Where Is the Money Being Made? When comparing salaries of IT professionals on a regional basis, the Northeast commands the highest pay (see Figure 12). However, this number is a little misleading because of the high concentration and salary of professionals residing in New York, New Jersey, and Pennsylvania. The pay of the Middle Atlantic division is tops at $76,891 compared to $72,691 for New England. The South is the only region where the salaries of each division were at or above survey average. In contrast, the Midwest is the only region where the salaries of each division were below survey average.Salary by IndustryPharmaceuticals Defense Contractor/Aerospace IT/Technical – Related Software Development Government – Federal Civilian Natural Resources – Mining/Oil/Gas IT/Technical – Related Hardware Manufacturing Banking/Finance Professional Services Insurance Communications (Telco Cable Satellite) Manufacturing – Consumer Goods Government – Military IT/Technical – Related Services Transportation/Public Utilities Natural Resources – Agriculture/Forestry Media – Print, Film, Music Manufacturing – Non-Computer Other Construction/Architecture/Engineering Retail/Wholesale Hospitality/Recreation Government – State/Local Education $90,754 $87,082 $84,780 $83,429 $83,104 $82,060 $81,816 $78,151 $77,348 $76,630 $75,273 $75,200 $74,859 $74,154 $73,529 $73,484 $71,558 $70,940 $70,442 $69,305 $68,177 $66,380 $59,394Figure 11WESTPacific MountainMIDWESTWest North Central East North CentralNORTHEASTNew England Middle AtlanticRegionNortheast South West Midwest $75,638 $74,923 $72,732 $72,507DivisionMiddle Atlantic South Atlantic West South Central East South Central Pacific New England East North Central West North Central Mountain $76,891 $75,415 $74,505 $73,226 $73,176 $72,691 $72,582 $72,513 $71,804SOUTHPacific West South Central East South Central South Atlantic Figure 12 – Nationwide Salary ComparisonCopyright ©2008 CNET Networks, Inc. All rights reserved.Page 6

2008IT从业人员薪资状况报告及10大最具含金量专业认证